Gecko's Exotic Birds and Aquatics Reviews

Adam Youssef Lititz, Pennsylvania

★ 1.0

Good

6/5/2024

Ariel Fleming Erie, Pennsylvania

★ 1.0

Do NOT buy from this breeder! I got an IRN I had him for a week when he got extremely ill and passed away. When I contacted the breeder they ignored me and didn’t try to make anything right. They don’t care about their birds or buyers. Awful people

4/7/2024

A Bray Pittsburgh, Pennsylvania

★ 1.0

DO NOT TRUST. Baby conure lived 10 days after taking him home. Viral infection vet confirmed he only could have gotten there. WILL NEVER DO BUSINESS AGAIN

Breeder reply: Mrs. Williams, We appreciate you emailing us with your concerns and we would like to address your concerns. We agree that nobody should be taken advantage of because English is not their native language - That was never the intention with your friend as we are also sons and daughters of immigrants that came here many decades ago in order to chase the American dream. Your friend did not wait for the baby to put on weight, she waited for the baby to be weaned - eating on its own. We check our babies’ crop, breast, nose, vent and weight everyday. The baby weight was 103 grams Feb 2, 2024 the night before the pick up, and 102 grams during the observing stage. However, babies can revert (become unwean) when they are in a new environment as this subjects them to newfound stress. Birds have a very high metabolism which is the reason why they have frequent bowel movements. When they don't eat, they starve and become dehydrated. You may see them eat, however, they are not eating significantly enough to keep their organs functioning correctly. We usually only sell babies up to 20 weeks old. When babies are taken home prior to 20 weeks, they do make better pets as they can develop a stronger bond with their owners and are more interactive with humans. However, they are more fragile; In many ways similar to an infant’s underdeveloped immune system and softer bones for the first 6 months. This was explained to your friend. We never insulted her, nor did we ever place blame. We did the best we could to explain to her that a healthy baby does not die. The most common reasons for bird death reported to us determined through necropsy and reported by our customers are accidental injuries from handling, impact trauma (flying into a window), ingestion and inhalation of toxic materials and fumes, and improper preparation/delivery of feed. We explained to your friend that birds who experience these types of accidents likely will not present symptoms that are identifiable to the untrained eye, such as brain hemorrhages, pulmonary edema (fluid in lungs), ect. We never blamed nor accused her of being the reason for the death of her bird. We understand that life is very precious, but no life is guaranteed, as is the life of our birds after they are out of our hands. This is the reason why we give our customers any amount of time they need to build a bond with our birds before they leave our aviary. They can choose to come daily and for as long as they need to build that bond. When your friend called and advised us of what happened to her bird, we empathized with her. Sudden loss of a beloved pet is indeed traumatic and can leave many of us in distress with feelings of shock and confusion. This is the reason that we offered her a discount, not because we “sold her a sick bird”. We have spent many years exercising transparency and trust within our community so we do not take these accusations lightly. We are truly sorry for her loss. If you have any additional questions or concerns regarding the source, environment and living conditions of our birds, we are more than happy to address them. The Bird Boyz

2/13/2024

Angela Williams Mount Joy, Pennsylvania

★ 1.3

My friend brought bird home on Friday and it was euthanized that Sunday at vet. BB said it weighed 100 g but vet weighed it at 50g. Vet stated bird was sick. BB will not entertain any theory except my friend was somehow negligent. Very sad!

Breeder reply: Mrs. Williams, We appreciate you emailing us with your concerns and we would like to address your concerns. We agree that nobody should be taken advantage of because English is not their native language - That was never the intention with your friend as we are also sons and daughters of immigrants that came here many decades ago in order to chase the American dream. Your friend did not wait for the baby to put on weight, she waited for the baby to be weaned - eating on its own. We check our babies’ crop, breast, nose, vent and weight everyday. The baby weight was 103 grams Feb 2, 2024 the night before the pick up, and 102 grams during the observing stage. However, babies can revert (become unwean) when they are in a new environment as this subjects them to newfound stress. Birds have a very high metabolism which is the reason why they have frequent bowel movements. When they don't eat, they starve and become dehydrated. You may see them eat, however, they are not eating significantly enough to keep their organs functioning correctly. We usually only sell babies up to 20 weeks old. When babies are taken home prior to 20 weeks, they do make better pets as they can develop a stronger bond with their owners and are more interactive with humans. However, they are more fragile; In many ways similar to an infant’s underdeveloped immune system and softer bones for the first 6 months. This was explained to your friend. We never insulted her, nor did we ever place blame. We did the best we could to explain to her that a healthy baby does not die. The most common reasons for bird death reported to us determined through necropsy and reported by our customers are accidental injuries from handling, impact trauma (flying into a window), ingestion and inhalation of toxic materials and fumes, and improper preparation/delivery of feed. We explained to your friend that birds who experience these types of accidents likely will not present symptoms that are identifiable to the untrained eye, such as brain hemorrhages, pulmonary edema (fluid in lungs), ect. We never blamed nor accused her of being the reason for the death of her bird. We understand that life is very precious, but no life is guaranteed, as is the life of our birds after they are out of our hands. This is the reason why we give our customers any amount of time they need to build a bond with our birds before they leave our aviary. They can choose to come daily and for as long as they need to build that bond. When your friend called and advised us of what happened to her bird, we empathized with her. Sudden loss of a beloved pet is indeed traumatic and can leave many of us in distress with feelings of shock and confusion. This is the reason that we offered her a discount, not because we “sold her a sick bird”. We have spent many years exercising transparency and trust within our community so we do not take these accusations lightly. We are truly sorry for her loss. If you have any additional questions or concerns regarding the source, environment and living conditions of our birds, we are more than happy to address them. The Bird Boyz

2/9/2024

Staci Smith Manchester, NH

★ 5.0

We are very pleased with our boy He is beautiful , friendly . We got a personal health check video and was called the next day to check on him. I would definitely recommend to others

11/3/2023

Cory R Moyer DOYLESTOWN, PA

★ 1.0

I purchased three Cockatiels they all died within 2 months of purchase. I am a breeder and have over 40 Cockatiels. I called the owner he said I was a flipper didn't want to hear it. Horrible do not but from them.

9/12/2023

Cynthia Eckhart Las Vegas, Nevada

★ 5.0

The BEST! I was really nervous about buying a bird online. The experience was so easy and wonderful. They kept me in the loop about everything and messaged me throughout the whole experience. Shipping was quick and fast. Excellent customer service!

5/9/2023

Michelle Dorsey Kearneysville, WV

★ 5.0

I got the sweetest pineapple green cheek conure. Very happy to have found them, well worth the drive!

3/25/2023

Katherin lincoln West Warwick, RI

★ 5.0

I was kept up to date on my guy and his shipping! I was provided with photos and we kept contact the entire time! Absolutely great experience and will do business agian with bird boyz

12/3/2022

Engeel Zeledon Astoria, New York

★ 5.0

Thank you for your kindness and professionalism I am so very happy with my bird, I love her. I got her right on time and super safe. I will most definitely keep doing business with you

11/23/2022

Jennifer Snyder Springvale, Maine

★ 5.0

Awesome experience especially with all the scammers that are out there. I can say I had the best experience right from the beginning. Kim was amazing and Rizzo arrived last night!!!!!

8/26/2022

Kyli GIFFIN Thompson Falls, Montana

★ 2.5

They emailed me, kept in touch, sent pictures. Time to pay and I offer to reimburse insurance fee as I'm getting charged to opt out. Agreement on phone but then issue once I pay, because they have to wait to get paid till I get live birds

Breeder reply: as stated in every invoice we send out. payment must be paid in full, money must cleared before shipping or in person pick up. we have taken paypal in the past, paid as firend and family as payment only! That's the only way we receive the payment instantly in our bank, anything else money is not cleared before shipping. Mrs Kyli payment is with held till customer receives the parrot. that is not acceptable and is stated on the invoice. once we relized that, we refunded the payment. she was given other options to pay zelle or Credit card which she denied. we explain that we guaranteed live arrival since we add Insurance in our shipping cost.We have had our policy since we open and never had any misunderstanding with "payment must be paid in full and cleared before shipping or in person pick up". sorry but, we are not going to change our policy for anyone, mrs kyli is no exception.we do not believe any breeders will ship our their parrots before being paid.

5/20/2022

Bonnie Martz Gettysburg, PA

★ 5.0

Brought home my beautiful baby macaw last week. Couldnt be happier with my experience with this breedern she was very helpful, sent photo and video updates of my baby weekly and was accommodating of visits. I'm in love with my Vivienne.

5/3/2022

Tracy Smith Garden Grove, California

★ 5.0

I reach out to them to purchase a baby a cockatiel. I was very leery at first because I have never purchased or got pets shipped to me. So to Zelle someone money with all the scams going on nowadays I was afraid. They kept me updated every day.

4/12/2022

Jame Brown Seattle, Washington

★ 5.0

I just purchased African Grey that was shipped from Pennsylvania to Washington. Mike was extremely nice to work with and made everything smooth. The bird was very healthy and beautiful came with Vet paper that was nice. I would highly recommend them.

3/30/2022

Shannon F. Parkton, Maryland

★ 1.0

We only had our bird for 1 day and it became ill and passed away. The whole experience was odd and unpleasant. If you watch their YouTube channel all of the videos are about dealing with things going wrong with their birds. Not quality breeding!

Breeder reply: We are truly sorry for your loss. To be extremely clear, ample time was given to you to inspect the bird to ensure that it is healthy and properly tamed. Once the bird is taken away from us, we can no longer guarantee it’s safety and/or survival as we cannot properly verify its living conditions.This is the reason as to why we allow you time to inspect the bird. We have a warranty disclosure stating that once the bird leaves our hands, we will no longer take responsibility. We do not provide insurance for the bird, however, you are free to seek out a third party insurance plan if you choose to do so.

2/21/2022

Sherri Williams Erie, Pennsylvania

★ 1.0

My husband and I bought a bird from them and he hates everyone like never been handled before. My vet suggested pellet diet but he only eat seeds with no interest in pellets or fresh vegetables. It's almost been 9 months and still no progress...

Breeder reply: We are truly sorry for your loss. To be extremely clear, ample time was given to you to inspect the bird to ensure that it is healthy and properly tamed. Once the bird is taken away from us, we can no longer guarantee it’s safety and/or survival as we cannot properly verify its living conditions.This is the reason as to why we allow you time to inspect the bird. We have a warranty disclosure stating that once the bird leaves our hands, we will no longer take responsibility. We do not provide insurance for the bird, however, you are free to seek out a third party insurance plan if you choose to do so.

2/21/2022

Victoria Myers , PA

★ 1.0

The whole situation was very sketchy. We have had our parrotlet for only 24 hours and we came home after work to it laying at the bottom of the enclosure. From the whole experience I feel this is a bird mill and not a proper breeder.

Breeder reply: We are truly sorry for your loss. To be extremely clear, ample time was given to you to inspect the bird to ensure that it is healthy and properly tamed. Once the bird is taken away from us, we can no longer guarantee it’s safety and/or survival as we cannot properly verify its living conditions.This is the reason as to why we allow you time to inspect the bird. We have a warranty disclosure stating that once the bird leaves our hands, we will no longer take responsibility. We do not provide insurance for the bird, however, you are free to seek out a third party insurance plan if you choose to do so.

2/21/2022

Ashley Cox Sidney, Ohio

★ 5.0

Had an amazing experience with this breeder, they stayed in touch with me during the entire weaning process and sent me pictures and updates of my baby regularly. The bird I received was healthy and good natured . Would do business with them again.

12/27/2021

T M Oden Mountville, Pennsylvania

★ 5.0

Purchased a baby cockatiel and he is the sweetest little feather ball! Healthy and active; very sociable. Highly recommend this breeder.

11/6/2021

Jame Smith York, Pennsylvania

★ 5.0

Fast respond and very healthy bird. Bought a Sun Conure from them few days ago. I would recommend them to my friend and family members & I would definitely buy more baby from them again in the future.

10/8/2021

Sonia N CINTRON LEBANON, Pennsylvania

★ 5.0

Muy amable,servicialea entregaseguray rapida. Mi sun conure llego bien y a tiempo.Les volveria a comprar aves. Muy buen precio.

9/28/2021

Gecko's Exotic Birds and Aquatics — Reviews